SYNC Adds Live Operator Assist

From Ford.com:

•After successful beta test, Ford adds live operator assist as standard feature of SYNC Services, providing another free enhancement to the SYNC® owner experience

•Customers driving SYNC Services-equipped Ford cars and trucks now can talk to live operators when seeking directions or searching for business addresses

•SYNC Services provides access to information about traffic, news, sports, weather, horoscopes, stock quotes and movie listings along with business searches and turn-by-turn directions

In a step to further enhance the SYNC® experience, Ford is adding Operator Assist, a new free service that allows users to connect with a live person, as a standard feature of SYNC Services.

Previously in beta test trial phase, the service is now available as part of SYNC Services and joins the growing list of cloud-based driver assistance features offered by Ford Motor Company.

“This isn’t just about offering customers a back-up option to the services we have already. This is about giving customers a variety of choices when it comes to how they would like to receive information,” said Doug VanDagens, director, Ford Connected Services Solutions Organization.

Read entire article here.

Learn more about vehicles equipped with the SYNC system at Lakewood Fordland.